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Privacy Policy

Effective Date: 9/1/24.

At the online course Single to Soulmate (legal entity name: Omar Sultan Haque, LLC), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your personal data when you use our website, services, and course content. We comply with the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and all applicable rules for the privacy of minors.

1. Information We Collect

We collect the following personal information from you:

  • Name, email address, mailing address, payment details, and IP address.
  • Information collected automatically through cookies, tracking pixels, and analytics tools such as Google Analytics and Facebook Pixel.

We do not collect sensitive personal information, such as health information or social security numbers.

2. How We Collect Information

We collect personal information through:

  • Forms, registrations, and purchases on our website.
  • Cookies and similar tracking technologies that automatically collect data about your behavior and interactions on our site.

3. Purpose of Data Collection

We collect your personal information to:

  • Process payments for course enrollments.
  • Provide access to our course materials and services.
  • Send marketing and promotional emails (you may opt out at any time).
  • Track your progress and improve the course experience through data analysis and user feedback.

4. Data Sharing and Third Parties

We may share your data with the following third parties:

  • Kajabi, our platform provider.
  • Payment processors (e.g., Stripe, PayPal) for handling your transactions.
  • Email service providers for marketing communications.
  • Analytics platforms such as Google Analytics and Facebook/Meta for tracking user behavior.

We do not sell your personal information to third parties.Ā 

We do not share data with any additional advertising networks or affiliates.

5. Payment Processing

All payments for our course are processed through third-party providers integrated with Kajabi.Ā 

We do not store your payment details; payment information is securely handled by these third-party processors.

6. Cookies and Tracking

We use cookies and similar tracking technologies (e.g., Google Analytics, Facebook Pixel) to:

  • Track user behavior for analytics and advertising purposes.
  • Enhance the functionality and performance of our website. You have the option to manage or disable cookies through your browser settings.

7. User Rights and Data Access (GDPR & CCPA Compliance)

We are committed to protecting your rights under the GDPR (for EU users) and the CCPA (for California residents).

For EU Residents (GDPR)

You have the following rights under the General Data Protection Regulation (GDPR):

  • Right to access: You may request access to the personal data we hold about you.
  • Right to rectification: You may request correction of any inaccurate or incomplete data.
  • Right to erasure: You may request the deletion of your personal data, subject to certain conditions.
  • Right to data portability: You may request to receive your personal data in a commonly used and machine-readable format.
  • Right to object: You may object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please email us at [Insert Contact Email].

For California Residents (CCPA)

You have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to know: You may request to know the categories and specific pieces of personal data we have collected about you.
  • Right to delete: You may request the deletion of your personal data, subject to certain exceptions.
  • Right to opt-out: You may opt out of the sale of your personal data (although we do not sell personal data).

To exercise any of these rights, please email us at [email protected].

8. Data Retention

We retain your personal data for 5 years, whether you are active or after course completion, unless a longer retention period is required by law.

9. Data Security

We take all reasonable measures to protect your data from unauthorized access, breaches, or loss. This includes using encryption, secure servers, and password protection. All data is stored on Kajabi’s secure servers.

10. Children’s Privacy

While our course is primarily designed for adults, there is no age restriction for participation. Therefore, we comply with the Children's Online Privacy Protection Act (COPPA) and all applicable laws protecting the privacy of minors.

If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information. If you believe that we may have collected information from a minor, please contact us at [email protected], and we will promptly remove the data.

11. International Users

We serve users from around the world, including the EU. However, we do not transfer user data internationally, and all data is stored on Kajabi’s servers.

12. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website. By continuing to use our services, you agree to the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at [email protected].Ā